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Testimonials & Customer Survey

 
At Heritage Gates & Fences we pride ourselves in what we do & we really appreciate your feedback. See what some of our customers are saying about us & have your say below:

 

AUCKLAND REGION

 
"Heritage Gates provided a great service with quality, affordable products. Our purchase experience was commendable from the first enquiry through to installation. We would definitely use their services again and highly recommend them to others" (Arthur, Waiuku)
It was a tight turn around and everyone has been incredibly accommodating, very communicative throughout the project, and the end quality is superb. You've all been super easy to deal with and I wouldn't hesitate to recommend Heritage Gates to anyone else" (Gus, Mt Albert) 

"Many thanks to you, Dave, Andy and the team for a really super job of the gates. Any concerns that we had about how aluminium might look or feel have been removed and we’re very pleased with the look of the gates, and the quality of the installation and finish.
I would be happy to recommend your company to others if you have new customers who want to speak to someone you have done work for" (Sean, Coatesville)

"It has been pleasure to deal with you all and I love my Gates. So do all the neighbours! They look wonderful.  Everyone in the neighbourhood is astonished at how well (the fencing) and how quickly this has blended in to our heritage neighbourhood. Worth the effort'​​​​​​ (Janette, Northcote)

"The gates and fencing looks fantastic! We are very happy. I hope it all looks good enough to make it onto your website! " (Conal, Devonport)


"Really appreciate all the help and professionalism and will be recommending to anyone we know looking to build" (Mark, Mt Eden)


"Andy and his crew have been awesome to deal with.Thanks everyone for all their efforts in getting the gates made and installed for me"
(Mahesh, Sandringham)

"The latest gate and automation is fantastic...we love the look and quality of the gates. Thanks very much" (Andy, Howick)
"The Sunbury gate and fence installed makes our property look outstanding and enhances our 1920s bungalow. It has received much positive comment from the locals. The superb craftsmanship in the work and quality paint finish was worth the considerable financial investment and the extended time before completion. All in all, a great job done and it looks magnificent, as were the team who provided the installation. Highly recommend Heritage Gates" - Brendan & Margaret (Mt Roskill)
"While this has taken longer than we had hoped, overall it's been a positive experience.
We will definitely be recommending your firm to anyone looking for a fence/gate" (Opera, Randwick Park)

"Carl was extremely on time and efficient in communicating what he was doing to achieve the outcome that we did, which is an amazing slider gate. He was very patient with installing the motor that we had ... and he explained all aspects of the job as he was going so that we knew what to expect every step of the job...and he over delivered on the job. He was very tidy and respectful of our house whilst installing wiring and handsets. I would highly recommend Andy and Carl for any installation job" - Joanne (Waterview)


"Just wanted to pass on that the gate looked absolutely amazing. Paint job and workmanship was mint, and it fitted perfectly into the posts so we were really happy with the job your team did, the time frames and your flexibility on that job. " - Anthony (Pt Chevalier)


“We recently purchased eight sets of gates from Heritage Gates, for our rural residential subdivision in South Auckland.  The gates combined with stone pillar entrance ways present a very up-market, exclusive concept. We are very pleased with them and the service we received.  Thank you Heritage Gates” - Gwyn (Powell Developments Ltd)

"The gates are a real nuisance. Everyone keeps stopping us and telling us how lovely they look.
They look great, and are certainly an enhancement to our property and give us a sense of extra privacy...Dealing with your company was easy and helpful. Everything happened on schedule and your communication was good." - Annette (Mt Eden)


"We found Heritage Gates to be very helpful and friendly. The gate is solid and well-made and looks fabulous. We've had many positive comments about it" - Marc (Torbay)


"We really love our new gate! (The installer) did a great job" - Clelia (Kaukapakapa)
"Gates are great! Thanks for the great service" - Keir (Puhoi)
"Job professionally done...Very pleasant staff and installers" - Barry (Warkworth)
"We are very pleased with our new Heritage Gate. Makes a big difference to living in the country and being able to drive in safely without having to get out of the car in bad weather and unlock the gate" - Shayne (Wainui)
"Thanks again to Andy and the Team for looking after us!" - Ashley (Meadowbank)
 

WAIKATO

 
"The gate is installed looks fantastic, certainly be recommending your service" (Andrew, Hamilton)

         
           CENTRAL NORTH ISLAND        

 
           "Heritage gates have built a reputation for quality, of not only products, but their service and integrity is second to none”                   
- Will (Hey Hoe Engineering, Hawkes Bay)

"We have worked with Heritage Gates on a number of interesting projects over the years. They continue to manufacture products of a consistently high quality and are willing to diversify to suit the many and varied needs of customer requirements. They backup there quotations with detailed plans and sketches. I would definitely recommend home owners wanting to add value to their property to install a Heritage gate system" - Clem (Egmont Doors Ltd, New Plymouth)

"The service, advice, back-up, confidence you and your install team offered our household was outstanding to say the least. I’d thoroughly recommend your products, services and advise to any prospective buyer of gating & fencing systems" - Craig (Wanganui)


"We have used Heritage Gates twice now in the past 4 years for two different fences & gates. We are very happy with both the products and service. We will definitely use them again in the future and wouldn't hesitate to recommend them to anyone else"
- Springvale Garden Centre (Wanganui)

"The fence was a perfect addition to the new Cancer Society Support Centre. We were extremely happy with the service and the fence and would not hesitate to recommend Heritage Gates to future prospective clients"
- Wendy (Cancer Society of NZ, Wanganui)

"After spending a great deal of time looking around, it was apparent as soon as we walked into your showroom that Heritage Gates stood out above the rest for presentation and quality...All staff we dealt with were welcoming, knowledgeable, and very helpful. The workmanship on the gate was superb...functional, and aesthetically pleasing" - Cathy & Bennett (Wanganui)
"Wow wow & wow! Damn I love these gates!... thanks for everything" - Dylan (Wanganui)

"I am very satisfied with Tom, who installed the gates in a timely and efficient manner.
He was friendly and communicated well throughout the process" - Jennifer (Wanganui)

 

WELLINGTON | WAIRARAPA | OTAKI

"Just letting you know my gates have been fully installed and they are fabulous. Very pleased with them" Melissa (Stokes Valley)


"We are delighted with the final look of our fence, gate and pergola so many thanks to you and your team" Bud (Wellington)
"Thanks to all the team for a great experience in purchasing your gates for my home. Wonderful workmanship, high quality , great service, and helpful advice and expertise in all aspects" Connie (Otaki)

“Top quality product supported by good advice and service. Highly recommended to anyone looking for a superior wooden gate”
- Murdoch James Estate (Wairarapa)

"I am glad our installation ended in an amicable conclusion and will have no hesitation to recommend your company to others"
- Michael (Martinborough) 

"Quite frankly you register as the best experience with any NZ company I have had. The quality of the work, the professionalism, the friendly and helpful manner of every member of the team makes engaging with your company an absolute pleasure.
My automated bi-fold gates are admired by all my visitors and friends" - Karen (Wellington)

"We're thrilled with the gate - exceeded my expectations" (Jon, Mt Victoria) 
"High quality product. Very good post-sale service (putting right several installation problems). Unprecedented ownership to completely deliver fit-for-purpose product. Very good communications throughout and great staff to deal with..." - Murray (Wellington)

"We needed fences installed into our dog day care facility and right from the get go Jim was helpful and always willing to go the extra mile. What we wanted was not simple but the team at Heritage Gates went above and beyond our expectations and produced a product that not only looks beautiful, is fully functional and we get compliments on it daily" - Louisa (The Barking Lot, Wellington)
"Expensive, but high quality. Very detailed costing. Great customer service. Installation to a high standard" - Kate (Wellington)
"Firstly can I say how impressed I am with the gates and how great they look. I am so grateful to Graham for the amount of effort he took in ensuring that it was perfect. I don't believe any other company would have taken this much effort or this much attention to detail and I'm extremely happy with the outcome" - Karen (Miramar, Wellington)
"...we are thrilled with the result. The fence  looks great and the gates are fantastic. Buying them sight unseen, I was a little nervous, but they look just like wooden ones and the finish is extremely high quality. Dan was fantastic to deal with. On time, efficient, reliable and  happy to go the extra mile. We will happily recommend Heritage gates and fences" - Diane (Wellington)
"We had our new gate installed this week and it looks a million dollars. Very pleased with the result" - Brenton (Wellington)

"An excellent product. Our gate and fence are stylish and give us the privacy we wanted. Thank you" - Adrian (Wellington)
 

SOUTH ISLAND

"Gates look wonderful, very pleased with the quality of the joiners work" - Peter (Cromwell)


"From start to finish never a problem, any questions promptly answered. Very competitive price. Delivered by road freight quickly with no damage. Erected gates myself on brick pillars, Looks great." - Rob (Hokitika)


“I have installed Heritage Gates extensively here in Christchurch. Our customers really like the variety and high quality product that they offer and I enjoy installing them because they are always true to specification. I have no hesitation in recommending Heritage Gates to any customer” - Jeff (Dominator Gate and Garage Door Centre, Christchurch)


"The automated email, your phone call and the speed of the response is some of the best customer service that I have received either here or in the UK" - Aaron (Rangiora)


"The gate is terrific – we’re really pleased with the look and operation of it and we have had many great comments from our visitors and neighbours alike" (Sarah, Felton Road Wines, Otago)
 

Good or bad, we would love to hear YOUR thoughts! Email: marketing@heritagegates.co.nz 

ABOUT US


We are the only company in NZ that manufactures, imports and offers the complete package of timber, aluminium and galvanised steel gates, fencing and access solutions for residential through to commercial properties nationwide... Read More >